unable to contact reliable source

#1

i have been downloading tera for about 2 days now and whenever it finishes checking the download, it always comes up with "unable to contact reliable source". i have tried flushing my dns, disconnecting from my router, resetting my router, refreshing the client cache (deleting the live file) and nothing has worked. i also have to open the client so much whenever i have to restart my computer.
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#2

I'm also getting this issue, but when I did my boyfriends download speed sky rocketed from 100kb~2mb to 5mb and he says he's still downloading patches since it finished and went down to 47%.
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#3

Right click the tera folder go to properties uncheck the Read Only Tab and Apply. That helps some people. If that does not work maybe run the launcher in CMD and watch the log to see if it gets stuck anywhere. Right Click on the Tera folder and Click Open Command Prompt here then Type in :

type tera-launcher .exe /window and hit enter. Please note that there is a space after tera-launcher before .exe.
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#4

the read only tab was already unchecked..and the cmd thing didn't work either since the window didnt open
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#5

did the launcher open when you typed it in the CMD?
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#6

nope
i have windows 7 and there's no option to open the cmd by right clicking something:/
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#7

Try a clean Boot maybe something in the background is blocking you. This will explain how to do a clean boot

http://support.microsoft.com/kb/331796
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#8

http://windows7themes.net/how-to-open-command-prompt-in-windows-7.html

I just right click teh Tera folder in my C drive in the x86 program files and it gives me an option to open up in Command Prompt

but I have Vista
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#9

i have restarted my computer so many times now. the download was going fine when i was at my aunt's house (she has fast internet)until i came home..and had to reinstall

atm im trying the clean boot, hopefully it works this time..

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#10

...ok well that didnt work
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