How Do I Change Or Cancel My Elite Subscription?

To cancel or make changes to your existing TERA elite status subscription, follow the steps below. Subscriptions are non-refundable and there is also no pro-rating of unused game time.



  1. Go to Account.EnMasse.com and click "Login"

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  2. Click "Manage Elite Status"

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  3. You will now see a page displaying all of the benefits of being an elite subscriber. Click on the "Go Elite Now" button in the banner.

  4. This will take you to the billing page, where you can:
    - Change your current payment method by entering new payment details and selecting "Update Payment Information".
    - Cancel your current elite status subscription by selecting "Cancel Your Elite Status".