TERA Character Name Release

With the influx of new players following the release of TERA on Steam, the decision has been made to free up names taken by characters that are no longer in use. On June 25 2015, we will release the names of all characters that have not logged in to one of the TERA servers in the previous year. This will allow players to claim those names when creating a new character or using a name change voucher.


Frequently Asked Questions


Q: How is En Masse notifying players of the name release?

In addition to our adding a news post to the TERA web site and a post to the TERA forums, an email has also been sent out to any account with an inactive character that could be impacted by the name upcoming name release.


Q: Can I find out in advance whether a name will be available after the name release occurs?

No, it is not possible to find out in advance whether a name will become available or not.


Q: Can I reserve a name in advance of the release in the event it is made available?

No, it is not possible to reserve a specific name prior to the name release.


Q: What time on June 25 will the name release occur?

The name release will occur immediately following the normal weekly maintenance. Maintenance is expected to be complete at 9:00 a.m. Pacific Time, although it may finish a few minutes earlier or later, depending on the changes that are being implemented to the game that week.


Q: How can I tell if I have logged in with a particular character in the required time frame?

Go to the character select screen and select the character. The date and time you last logged in with that character is displayed in the upper right. Of course the best way to be certain your character's name is safe is to log in at least once before the deadline of 11:59 p.m. PDT on June 24 2015.


Q: Will there be any compensation for players who lose the name of a character or characters?

As we are providing ample notice to log in with each character, and this only affects characters that have not been accessed in the last year, we will not be offering any form of compensation for lost names.


Q: If my character's name will be changed (or has already been changed), can I request a specific new name?

If you haven't logged in to a server with a given character in the past year, we will be adding an "_1" to the end of the character's name. The next time you attempt to log in with that character, you will be prompted to select a new name.


Q: What if I previously changed my character's name with a name change voucher? Will that character's name be preserved?

If you have not logged in to a server with that character since June 25 2014, that character's name will be released, regardless of whether you used a name change voucher or not.


Q: What if I bought my character's name with gold from another player? Will my name get preserved?

If you have not logged in to a server with that character since June 25 2014, that character's name will be released, regardless of whether you purchased the name from another player or not.


Q: What if my character is a high level character? What if my account is a Founder or Elite Status?

If you have not logged in to a server with that character since June 25 2014, that character's name will be released, regardless of the character's level or Founder/Elite status.


Q: Can I find out whether a name has been freed up before purchasing a name change voucher?

The best way to do this is to try creating a new character with the name you are hoping to use on your main character. If it allows you to create a new character with the name, then you know the name was available. You can then delete the new character to make the name available for the character you wish to use the name change voucher on.


Q: Will the names of banned characters be released?

All characters that have not logged in since June 25 2014 will have their names released. The system does not perform a check to see whether an account is banned or not. As such, any character that logged in to a server within the last year and was subsequently banned will not have their name released.


Q: Will there be further releases of character names in the future?

At this time there are no plans for additional character name releases.