What does Error: 011336b1, Game Execution Failure mean?
Why do I get MSVCP100.dll Is Missing
How do I fix unable to load SteamSupport.dll
If you get Error: 011336b1, MSVCP100.dll Is Missing or unable to load SteamSupport.dll it means there's a conflict between TERA and Microsoft Visual C++ redistributable package.
How Can I Fix It?
Visit the Microsoft Visual C++ download page, and depending on your version of Windows you have (32-bit or 64-bit) you will need to download the correct file listed below.
- exe (64 bit version of Windows)
- exe (32-bit version of Windows)
If you don't know which version of Windows you have:
- Click the Windows Icon button (bottom-left).
- Select Control Panel.
- Click System.
- Under the system section look for System Type. This will tell you which version of windows you have.
You may be asked to restart your computer after downloading all three files. Restart TERA after you've reinstalled Microsoft Visual C++ and you should be able to play.