Between 10 a.m. PST on Thursday, December 19 2019 and 10 a.m. PST on Thursday, January 2 2020, you'll be able to purchase Golden Gift Boxes through our web store. You can open any Golden Gift Boxes still in your inventory until Thursday, January 9 at 10 a.m. PST.
You can send, receive, and open Golden Gift Boxes exclusively through the Closers Gifting Center and the TERA Gifting Center. Closers gift boxes and TERA gift boxes and rewards operate separately, so make sure you purchase for the correct game!
The Golden Gift Boxes are for PC games only.
A quick overview
- Buy a gift box (or several) in the Gifting Center and:
- Open the box yourself, by choosing one of four greeting cards to reveal your prize. You’ll also get a peek at what you could have won.
- Send boxes to friends using the Gifting Center, where you can look up friends by their email address, account nickname, or their in-game character name. The more Golden Gift Boxes you send to other players, the more rewards will be sent to your account.
What if I don't open my gift box in time?
After Thursday, January 9 at 10 a.m. PST any remaining Golden Gift Boxes will be converted into Level 1 gift rewards, and delivered by Friday, January 17.
Can I re-gift my gift?
Gifts can only be given once.
What is my account nickname?
If you're not sure what your nickname is, and someone would like to send you a gift that way, you can see it on the top right of the En Masse launcher.
If you participate in the En Masse forums, this will also match your forum name.
In the TERA Gifting Center, why is there a select account dropdown?
Some early supporters of TERA have multiple game accounts for the one En Masse Account. If you are one of our early supporters with multiple game accounts, you can use the TERA Account dropdown to pick which TERA game account will receive the gift.
Receiving Golden Gift rewards if you have multiple TERA games accounts
If you have multiple game accounts, your rewards will be sent to your En Masse account. This way you can select where the rewards go. Sign in to https://account.enmasse.com/ and select Redeem a Code. From there you can select a reward and the game account you want to redeem it on.
How do I activate my elite status?
In TERA, elite status will be immediately applied to your account when you earn it. If you don't currently have elite status, it will start immediately. If you do have elite status, the number of days will be added to your total.
In Closers you'll receive a voucher in the EMP Store Delivery Box inside your Inventory.
Sending Golden Gift Boxes
Golden Gift Boxes can only be purchased from the En Masse web store. https://store.enmasse.com/
They'll be displayed below any featured items that have a faster expiration date (like Daily Deals).
Golden Gift Boxes can be purchased as single items or at a discount for larger amounts. Once you've purchased your gift boxes go to the gifting center for that game.
Scroll down to the Gift box inventory, from there you can open a gift for yourself or send it to someone.
You can send a Gift Box by email address, account nickname, or in-game character name. Enter the details and then select Validate.
For TERA, make sure you select the correct server. Once you select Validate for character name in the TERA gifting center, you'll also be able to select the information icon to get more details.
Once you select Send Gift, you'll get a confirmation, along with information about your rewards progress. "Thanks for all you do, Geletron!"
Receiving Golden Gift Boxes
If someone has sent you some festive cheer, you'll receive an e-mail informing you that you have a gift box.
Go to the Gifting Center and scroll down to Unopened gift boxes to open your presents.
Select Open and then pick a Gift Card to roll for prizes!
The item will then be delivered to your account. EMP will be placed directly on your account. Days of elite status will be placed directly on your game account in TERA, and delivered as a voucher in Closers. Everything else will go into your item claim.
And don't forget! You need to open your Golden Gift Boxes by Thursday, January 9 at 10 a.m. PST. After that the Gifting Center won't be available and any remaining Golden Gift Boxes will be converted into the Level 1 gift reward, that will be delivered by Friday, January 17.
Starting at 10 a.m. PST on Thursday, December 19, head over to https://store.enmasse.com/ to share some cheer!